Policies
General Policy
Century A/C Supply sells wholesale only to licensed HVAC contractors, hotels, motels, apartments, and industrial firms that employ onsite maintenance staff. We appreciate the customers we serve who recognize the value of a credit account and respect it by paying their bills when due. To them, we know that a firm credit policy is helpful in minimizing unfair competition. We welcome new accounts and will extend regular credit terms to them upon verification of reliability through personal and trade references.
We currently accept the following payment options:
- Cash or Check (with proper authorization and approval). A returned check fee of $30 will be charged to any checks returned for non-sufficient funds.
- Visa
- Mastercard
- American Express
Order Placement & Delivery
Orders can be placed in store, by phone, and online. An employee of purchasing company needs to be present to receive product. If COD, payment needs to be made prior to the truck leaving or check needs to be collected at the time of delivery. Deliveries are Monday through Friday, no Saturday deliveries.
Free delivery to multifamily customers is available on orders over $150 that are within our normal delivery area. Century A/C offers same day delivery by 12 PM for orders placed by 8:30 AM or delivery by 5 PM for orders placed by 12 PM. All orders for delivery not meeting the delivery minimum will have a $50.00 processing fee added to them. These orders may also be subject to freight charges.
Free delivery to contractor customers will be coordinated to a customer's place of business with 24 hours' notice and an order minimum of $1500.00. All orders for delivery not meeting the delivery minimum will have a $75.00 processing fee added to them. These orders may also be subject to freight charges.
Backorder Policy
Items that are currently out of stock WILL NOT automatically be backordered. Our customer service representative will provide you with our best estimate of when we expect the items to be back in stock and they should be reordered at that time.
Billing Procedure
Invoices are mailed and faxed on a daily basis, and statements are sent on the first business day of every month.
After-Hours Policy
If you need to make a purchase after our stores are closed, please call the phone number for the branch you would like to visit and follow the instructions for after hours service. There is a $100 fee for after hours openings, which will be entered on the invoice at time of purchase. After hours openings are available until 9 PM.
Returned Merchandise
We do not take back equipment after it has been installed. The only exception would be under a manufacturer’s warranty or if approved by an authorized employee of the manufacturer. If a return is approved, the receiving store is responsible for getting that authorization, the proper information, and facilitating credit from the appropriate manufacture. All other items purchased from Century A/C Supply may be returned within 90 days of the original purchase date if they are in good, resellable condition (free of damages, defects, scratches, markings, etchings, etc.). Returned items may be subject to a restocking charge. All returns will be credited to the customer’s Century A/C account in the form of a merchandise credit which can be used on future purchases. Credits expire 1 year from the issue date.
Warranty Policy
Century honors manufacturers’ warranties on all of the products we carry. All warranty credits to customers will be issued upon return of product. If the warranty return is declined by the vendor, the customer’s Century A/C account will be charged. Customers can ensure a quick turnaround by providing complete information with each claim. Please avoid these causes for delay when submitting a warranty: incorrect or missing information such as model number, serial number, date of installation, or installation address; items for which the purchase date cannot be verified; items that are outside of the warranty coverage period.
For more warranty information click here
Freight & Special Order Policy
When special ordering products through Century A/C Supply, customers must agree to the terms and conditions as listed on the order acknowledgement. The order acknowledgement becomes a binding P.O. between the customer, Century A/C, and the manufacturer. Terms: All special orders will be pre-paid, unless credit account terms have been established. Freight and insurance costs charged by the factory will be added to the customer’s account. Special orders are non-cancelable and non-returnable without an approved manufacturer’s written return authorization received in advance by Century A/C Supply.
Last updated: October 1, 2022
Introduction
Century A/C Supply (also referred to herein as “we,” “ us,” and “our”) is committed to protecting the privacy and security of any personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process.
This Privacy Policy (the “Policy”) describes our practices regarding personal information that we collect, use and otherwise process. This includes personal information provided through our website, mobile applications (the “App”), or call centers; and through any other online or offline methods through which we communicate. While this policy is designed to comply with privacy requirements across the United States, it is not meant to imply that all state privacy laws necessarily apply, or apply across all categories of personal information.
What information do we collect?
The Personal Information that we collect from you, through automated means, from your posts on social media such as LinkedIn, or from third parties recruitment agencies includes information within the below categories of data. These categories also represent the categories of personal data that we have collected over the past 12 months. Note that the “category of data” column listed below refers to the category of personal data as defined under the California Privacy Rights Act (“CPRA”) . Inclusion of a category in the list below indicates only that we may collect some information within that category. It does not necessarily mean that we collect all information listed in a particular category for our corporate customers or job applicants.
We disclose the below categories of information to our affiliates and service providers.
Category of Personal Data |
Purpose of processing |
Personal identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. |
This data is necessary to:
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Additional personal identifiers, including: Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, your name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
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This data is necessary to:
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Characteristics protected by federal or state law, including: familial status, disability, sex, national origin, religion, color, race, sexual orientation, gender identity and gender expression, marital status, veteran status, medical condition, ancestry, source of income, age, or genetic information.
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A subset of this data is necessary to open and manage an application for employment. It may also be necessary to accommodate any accessibility needs you may have if you come in to our facilities. |
Internet or other electronic network activity information , including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
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This data is processed to detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and for data analytics. |
Sensory Information : Audio, electronic, visual, thermal, olfactory, or similar information. |
A subset of this data is processed in connection with our closed-circuit television footage and system and building login and access records . It is also used to record customer service calls. |
Professional or employment-related information : such as your job title, job history, and income. |
This data is necessary to open and manage an application for employment. |
In addition to the information above, we also collect the following categories of sensitive personal information:
Category of Sensitive Personal Information |
Purpose of processing |
Social security, driver's license, state identification card, or passport number. |
|
Account log-In, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account. |
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Racial or ethnic origin, religious or philosophical beliefs, or union membership. |
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How do we share personal information?
We do not sell personal information for any commercial or marketing purposes, have not sold personal information in the preceding 12 months and will not sell personal information.
The following are limited circumstances where we may share your personal information with third parties, where permitted by applicable law:
Category |
Description |
Corporate Affiliates |
We may share your information with our corporate affiliates, including Rheem Manufacturing Company and with their respective officers, directors, employees, accountants, attorneys and agents. |
Acquisitions and Similar Transactions |
In connection with a merger or sale of the company and/or parts of its assets, your personal data may be transferred as part of the merger or sale. |
Disclosures with Your Consent |
We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your information in this context with your consent. |
Legal Obligations and Rights (Subpoenas, Court Orders, and Warrants) |
We may disclose information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. |
Third Parties |
We may provide information about you to third parties that may offer products and services specifically requested by you. |
Service Providers |
We may share personal information with our service providers that need access to information to provide operational or other support services on our behalf. |
Professional Advisors |
We may share your information with our insurers and other professional advisors, including attorneys and accountants to provide services on our behalf. |
Deidentified or Aggregated Data |
We may disclose aggregated information or de-identified information about our users that does not identify any specific individual, such as groupings of demographic data or preferences. |
Consent |
With your consent. |
We endeavor to require all service providers that we share personal information with to provide written assurances regarding the confidentiality and security of that information. These third parties agree to only use such information for the purpose for which it was provided and in accordance with this Privacy Policy.
How long do we store and use your information?
We will keep personal information for as long as it is necessary to fulfill the purposes for which it was collected or if we have another lawful basis for retaining the information beyond the period for which it is necessary to serve the original purpose for collecting the data. This may mean that we will retain some information for longer than we retain other information.
We may delete personal information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement.
How do we protect your information?
We are committed to protecting and respecting privacy. We have put security measures in place designed to protect personal information from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized manner. While we take reasonable measures to protect the information you submit via the website, we cannot guarantee its absolute security. No internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the website may not be secure. You should use caution whenever submitting information through email or the website and take special care in deciding which information you provide us.
Your rights and choices regarding personal information
Subject to certain limitations, and based on your residency, you may be entitled to the following rights:
• Right to access/know. You have the right to know and request information about the categories and specific pieces of Personal Information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information.
• Right to correct. You have the right to notify us through the “Contact Us” section at the bottom of this Privacy Policy to correct any mistakes in your Personal Information or update your preferences; we may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect; data solely retained for data backup purposes is generally excluded.
• Right to delete. You have the right to request the deletion of your Personal Information, subject to certain exceptions
• Right to non-discrimination. You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your Personal Information.
• Right to limit use and disclosure of Sensitive Personal Information. You have the right limit the use of and disclosure of your Sensitive Personal Information we collect or maintain, to only those purposes necessary to provide our Services.
• Opt-out of the sale or sharing of personal information (but note, as per the above, we do not sell your Personal Information to or share your Personal Information with third parties for cross contextual advertising, nor do we intend to, as those terms are defined in the CPRA. We also have not done so for the last 12 months).
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy.
We may require additional information from you in order to honor your request. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf.
There may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will notify you if we are unable to honor your request.
We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.
Complaints . If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.
Updates to this policy
We reserve the right to change this Policy at any time in our sole discretion without prior notice to you to reflect changes. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our website and this Policy to check for any changes. We will indicate at the top of the Policy when it was most recently updated. Accordingly, please refer back to this Policy frequently as it may change.
Do Not Track
Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our services do not currently respond to browser DNT signals. For more information on DNT, see https://allaboutdnt.com/.
Children's personal information
The products and services that we offer are designed for a general audience and are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data form a child under the age of 16, we will promptly delete the information.
Contact Us
If you have any questions or concerns regarding this Policy, please contact us at marketing@centuryac.com.
Website Terms
General Terms and Conditions
General .
Century Rheem Ruud Holdings LLC and its affiliates (“Century”) provide this website as a service to its customers, prospective customers, distributors, dealers, and others. Except as otherwise set forth herein, these general terms and conditions of use (“Terms and Conditions”) govern your use of his website (the “Site” or “website”) and any products purchased from Century from the Site (the “Products”).
Century reserves the right to change or delete the contents of this website, including, but not limited to specifications or designs of its products at any time without notice.
Acceptance of Terms and Conditions of Use . By accessing and using the Site, you acknowledge that you have read and agree to these Terms and Conditions. If you place an order for any Products with Century, you must indicate your consent to these Terms and Conditions prior to placing your order. If you do not agree to be bound by these Terms and Conditions, then you are requested to immediately exit the Site. Century may take any actions it deems appropriate, including, but not limited to, restricting your access to the Site or Products if Century determines in its sole discretion that you have violated these Terms and Conditions.
Revisions to Terms and Conditions . Please refer to these Terms and Conditions regularly. Century reserves the right to modify these Terms and Conditions at any time in its sole discretion and without notice. Any such modifications shall be effective immediately upon posting of the modified Terms and Conditions. Your continued access or use of this Site constitutes acceptance of the Terms and Conditions stated at the time of access or use. Century may at any time and without prior notice revise these Terms and Conditions by updating this posting.
Purchase of Products .
a. Payment and Delivery. Prices for all Products are in United States dollars and exclude any and all applicable taxes and shipping and handling charges. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase Products, you agree to pay, using a valid check, ACH payment, or credit card (or other form of payment that Century may accept from time to time), the applicable fees and taxes (if any) set forth in the offer that you accepted. Century reserves the right, upon prior notice to you, to change the amount of any fees and to institute new fees. All authorized charges will be billed to your designated customer account or credit card (or other payment method) on the terms described in the specific offer. If payment cannot be charged to your credit card/customer account or your payment is returned to Century for any reason, Century reserves the right to either suspend or cancel your order. It is your responsibility to ensure that sufficient funds are available to cover the charges for Products, and Century has no liability for any overdraft or other fees that you may incur as a result of Century processing your payment.
b. Order Acceptance and Confirmation. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Century reserves the right at any time after receipt of your order to accept or decline your order for any reason. Any and all orders accepted by Century are governed exclusively by the Century terms of sale applicable to the specific Product and these Terms and Conditions.
c. Sales Tax. Prices do not include, and you shall be responsible for, all applicable sales taxes for any Products you purchase.
d. Returns and Exchanges. Unless otherwise specified by Century on this website or on the terms of sale for a Product, Century has a 90-day return policy. In order to qualify for a return or exchange, Century must be notified within 90 days, and have possession of the Product within the 90th day (from the date of receipt) of the Product purchase. After 90 days from the date of receipt, Century is not obligated by any means to replace the Product or refund any money paid for the Product for any reason. Century does not take back equipment after it has been installed. The only exception would be under a manufacturer’s warranty or if approved by an authorized employee of the manufacturer. If a return is approved, the receiving store is responsible for getting that authorization, the proper information, and facilitating credit from the appropriate manufacturer. All other items purchased from Century A/C Supply may be returned within 90 days of the original purchase date if they are in good, resalable condition (free of damages, defects, scratches, markings, etchings, etc.). Returned items may be subject to a restocking charge. All returns will be credited to the customer’s Century A/C account in the form of a merchandise credit which can be used on future purchases. Credits expire 1 year from the issue date.
e. Installation and Repair Information. Many Products sold through this website should be installed and repaired by qualified service professionals. Century strongly encourages you to refer to the use & care manual or installation manual of the Product for more information. This website may contain general information to aid qualified service professionals in the repair of certain products and parts. The complete model number and serial number of the unit under repair should be specified when selecting and ordering replacement parts. Specifications and illustrations are subject to change without notice. Century assumes no responsibility or liability for acts or omissions, errors, mistakes, or negligence of the purchaser or any other person or entity. The purchaser is responsible for choosing the appropriate products and parts and must verify the proper and safe operation of equipment after the replacement of any original components.
Site Content .
a. Corporate Identification and Trademarks. All registered or unregistered corporate names, trademarks, service marks, logos, and other source-identifying designations (collectively “Marks”) used or referred to on this website are the property of Century unless otherwise noted. Unauthorized use of the Marks is prohibited.
b. Proprietary Rights to Content. All content, including but not limited to information, all written materials, catalogs, photographs, computer programs, applications, computer code (including source code and object code), illustrations, artwork, designs, graphics, layout, data, logos, messages, the HTML code that Century creates to generate the Site, or other materials (collectively, “Content”) included on the Site is the property of Century or content providers of Century and are protected by copyright, trademark, service mark, trade dress, patent, trade secret, or other intellectual property rights and laws. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes, and other proprietary rights of Century and content providers of Century is granted to or conferred upon you. The downloading, reproduction, printing, copying, storage, or distribution of any Content, other than for non-commercial individual use, is strictly prohibited. The use of any Content for a commercial purpose, without the express written consent of Century, violates Century copyrights, trademark rights, and other intellectual property rights and may be a violation of federal law subject to criminal and civil penalties.
c. Third party content. Century claims no proprietary rights to, or affiliation with, any third-party trademarks or logo referenced or appearing on the Site. You should not infer any affiliation, sponsorship or endorsement from the use of third-party marks on the Site as such marks are used solely to designate certain products or services as belonging to their respective owners.
d. Disclaimer. THE SITE INCLUDES CONTENT AND INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. WHILE CENTURY DESIRES THAT THE CONTENT AND INFORMATION ON THE SITE BE UP-TO-DATE AND ACCURATE, IT IS YOUR SOLE RESPONSIBILITY TO CONFIRM THE ACCURACY, COMPLETENESS OR RELIABILITY OF SUCH CONTENT AND INFORMATION. CENTURY DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THE CONTENT OR INFORMATION ON THE SITE OR THE ACCURACY OR RELIABILITY OF SUCH CONTENT OR INFORMATION.
Information Privacy and Security . Except as otherwise provided in these Terms and Conditions, Century seeks to protect the privacy of personal information you submit over the Site. The information we obtain through your use on this site, including setting up your account, is subject to Century’s Privacy Notice. Please review the Privacy Notice for more information about how Century handles personal information, which may be accessed at https://www.centuryac.com/policies. However, the security of the Internet cannot be guaranteed and therefore Century cannot assure your privacy. Century is not responsible for any unauthorized access to communications that you submit over the Internet.
Any communication or material you transmit to the Site by electronic mail or otherwise, will be treated in accordance with our Privacy Notice. By transmitting or posting any communications or materials to this site, you agree that Century or any of its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. Century and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing, and marketing products using such information.
Links . Century may, from time to time, provide links to third-party websites not associated with Century. These third-party websites contain information created, published, maintained, or otherwise posted by companies, organizations, or others independent of Century. Century makes no representations whatsoever about any third-party website to which you may have access through the Century website. Century has not reviewed and is not responsible for such linked websites or the content of any of the linked websites. When you access such a third-party website, you do so at your own risk and acknowledge that Century is not responsible or liable for any content, advertising, products, or other materials available from such websites. You also agree that Century shall not be liable for any loss or damage of any sort incurred as a result of your use of any third-party website.
Mention on the Century website of any third-party company or website, or to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise, is for informational purposes only and does not constitute an endorsement, recommendation, approval, or certification by Century.
User Conduct. You will not make any unauthorized use of this website or any content or features available on this website. You are responsible for all use of your account (including username and password, if any) and shall be solely responsible for maintaining the security of your passwords. You shall not share your account information with any third party, let anyone else access or use your account, or do anything else that might jeopardize the security of your account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the account, you must immediately notify websales@centuryac.com and modify your username and password. You agree that all the information and content posted or accessed in restricted password protected areas of the website is confidential to Century and will be used only for your personal and internal purposes. You may not engage in any conduct or action that is prohibited by law or violates any country, federal, state, or local laws.
WARRANTY DISCLAIMER . THE SITE, INCLUDING, WITHOUT LIMITATION, ALL PRODUCTS, INFORMATION, CONTENT AND SERVICES MADE AVAILABLE ON OR THROUGH THE SITE, ARE PROVIDED “AS IS.” CENTURY AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WHATSOEVER REGARDING THE CONTENT OR SERVICES OF THE SITE, ANY PRODUCTS, OR HYPERTEXT LINKS TO OTHER OUTSIDE WEBSITES. CENTURY AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND OR NATURE WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES RELATED TO ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE, AND IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, CENTURY DOES NOT REPRESENT OR WARRANT THAT YOUR ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND MATERIAL ACCESSIBLE TO YOU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY . CENTURY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR PERFORMANCE OF, OR THE INABILITY TO USE, THE SITE, THE PRODUCTS, OR INFORMATION OR FUNCTIONS ON SUCH SITE, EVEN IF CENTURY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL CENTURY AND ITS AFFILIATES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE OR PURCHASING PRODUCTS.
Indemnification . You agree, at your expense, to indemnify, defend, and hold harmless Century, its officers, directors, employees, agents, affiliates, distributors, dealers, and licensees from and against any judgment, losses, deficiencies, damages, liabilities, costs and expenses (including reasonable attorneys’ fees and expenses) incurred in connection with or arising from any claim, demand, suit, action, or proceeding arising out of your breach of these Terms and Conditions or in connection with your use of this website or any product, including the Products, or service related thereto.
General . These Terms and Conditions and all information on the Site are governed by and will be construed in accordance with the laws of the State of Texas and of the United States of America, without regard to conflict of law principles. Although users outside of the United States may have access to the Site or Products, the information contained herein is intended only for use by residents of the United States. Century specifically reserves all rights to limit provision of our Products to select persons, countries or geographic regions. The venue for any matter relating to or arising from this site will be in the state or federal court of competent jurisdiction in the State of Georgia.
Waiver/Severability. The waiver by either party of a breach or right under these Terms and Conditions will not constitute a waiver of any subsequent breach or right. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and conditions, which will otherwise remain in full force and effect.
Entire Agreement. These Terms and Conditions constitute the entire agreement between you and Century concerning the use or access of this website.
Reservation of Rights. Any rights not expressly granted herein are reserved.
Contact Us . For further information or to contact us with questions, concerns, or comments, please contact us at websales@centuryac.com. Although Century will, in most circumstances, be able to receive your email or other information provided through the Site, Century does not guarantee that it will receive all such email or other information timely and accurately. Century shall not be legally obligated to read, act on, or respond to any such email or other information.
Use of this site signifies your agreement to these Terms and Condition.
RHEEM MANUFACTURING COMPANY
SUPPLIER CODE OF CONDUCT
Rheem Manufacturing Company (including its affiliates) (“Rheem”) is committed to providing quality products and conducting business honestly, fairly and with integrity. This Supplier Code of Conduct ("Code") applies to all suppliers who are part of Rheem’s supply chain and sets forth Rheem’s standards and expectations with respect to key areas of corporate responsibility.
COMPLIANCE WITH LAWS AND REGULATIONS
Rheem suppliers must comply with all relevant and applicable laws and regulations, including those concerning employees, their welfare and safety and the working environment in order to do business with Rheem.
EMPLOYMENT PRACTICES
Rheem expects suppliers to respect its workers and to be in compliance with the specific requirements relating to employment and working conditions contained herein.
- Supplier will fairly compensate its workers, complying with all applicable laws and regulations governing wages and overtime payment for workers.
- Supplier will comply with all applicable legal limits for working hours and days of service and will not exceed the maximum set by applicable laws and regulations.
- Supplier will comply with all laws and regulations regarding the fair and humane treatment of its workers.
- Supplier will be committed to a workforce free of harassment and unlawful discrimination.
- Supplier must provide their workers with a safe and healthy working environment.
- Supplier will not use, directly or indirectly, forced, slave or child labor.
ENVIRONMENTAL
Suppliers shall comply with all applicable laws, regulations and international standards regarding environmental protection, including the safety and health of the employees.
PRIVACY AND SECURITY
Supplier will commit to protecting the reasonable privacy expectations of personal information of everyone with whom it does business, including suppliers, customers and employees.
ANTI-CORRUPTION AND BRIBERY
Supplier shall abide by all applicable anti-corruption regulations and laws of the countries in which it operates, including, without limitation, the U.S. Foreign Corrupt Practices Act (“FCPA”) and the UK Bribery Act and applicable international anti-corruption laws, rules and conventions. Supplier shall not engage in any form of corruption, extortion, embezzlement, or bribery, including any payment or other form of benefit conferred on any government official for the purpose of influencing decision making in violation of law.
GIFT & GRATUITY POLICY; CONFLICT OF INTEREST
Rheem employees are prohibited from soliciting or accepting any gifts, gratuities or other monetary incentives that are designed to improperly influence business decisions or as a condition of doing business, and we expect our suppliers to adhere to these rules. Gifts should never be offered, given, or accepted by any Rheem employee if it:
- Is a cash gift or cash equivalent (such as gift certificates or gift cards);
- Exceeds $250.00 (USD) or local currency equivalent in value in the U.S., Canada, U.K., Netherlands, Australia, and New Zealand or $100 (USD) or local currency equivalent in all other locations (unless approved in advance by authorized management);
- It can be construed as a bribe, kickback or payoff;
- Is not reasonable and appropriate in the context of the business occasion; and
- Violates any laws or regulations.
Supplier will not put any Rheem employee in positions that test their loyalty to Rheem or cause violations of Rheem’s Code of Business Conduct & Ethics or the law.
CONFLICT MINERALS
Supplier will comply with all applicable laws and regulation, as well as applicable requirements, intended to address the humanitarian and commercial concerns, specifically as it relates to Conflict Minerals, including regulations passed by the Securities and Exchange Commission.
Rheem reserves the right, in its sole discretion, to change the requirements of this Code from time to time.